Shipping Policy
We ship all orders from our Penang warehouse within the next 1-3 business days from the date you placed your order and confirmed your payment.
Local Shipping (within Malaysia)
We use Pos Laju National Courier for all of our local shipping. The following shipping rate applies:
- Peninsular Malaysia: RM5 (Shipping is FREE if your order is above RM50)
- Sabah & Sarawak: RM15 (Shipping is FREE if your order is above RM150)
Alternatively, you can order from our Shopee Store (https://shopee.com.my/writerstore) and use Free Shipping Vouchers for a more attractive shipping rates. You can claim the free shipping voucher here: https://shopee.com.my/m/free-shipping-voucher
International Shipping
Due to the Covid-19 pandemic, many courier options are not available including the Pos Malaysia Flexipack International which we usually use. We currently provides FedEx International Economy/Priority as the only international shipping option. Delivery usually takes less than a week, varies by cities. Shipping rates is based on the order weight and destination country.
Please note that your order may be subject to import taxes, customs duties, and/or fees imposed by the destination country. We are not responsible for these additional charges. You will be responsible for these charges as well as making sure to comply with laws and regulations of the destination country.
If you haven't receive your tracking number after 3 business days, or you have any questions regarding shipping, email us at hello@writer.my or Whatsapp at +6019-4575482 (Whatsapp only).